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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley B Robinson

March 6, 2025

5  out of  5
rating by Shelley B Robinson
"Always great customer service and care"
We responded:
"Dear Shelley, Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you always have a great experience with our customer service and care. Providing excellent service is our top priority, and it’s wonderful to know that it’s appreciated. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon! LaTorya Street, Street Insurance Agency, Inc"
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Zellores Harrison

February 10, 2025

5  out of  5
rating by Zellores Harrison
"I always have the best experience with Latorya Street State Farm business. Her staff is always polite and helpful and goes beyond services. I have been with company for years and Latorya and staff never disappoint. They are a perfect 10"
We responded:
"Dear Zellores, Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you always have the best experience with our team at Latorya Street State Farm. Your loyalty and trust in our services mean the world to us. Our goal is to always provide exceptional service, and it’s great to know that our staff has been polite, helpful, and able to meet your needs consistently. We truly value your feedback and look forward to continuing to serve you for many more years to come. Thank you again for your support and for rating us a perfect 10! Best regards, Latorya Street and the Team at State Farm"
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rosemary brown

February 6, 2025

5  out of  5
rating by rosemary brown
"I’ve been a customer since 2014 and LaTorya Street and Shacrema Johnson has made anxiety with picking the right life insurance plan for me and my family so easy. They catered to my needs and budget. These ladies are very knowledgeable about any service you made need from life, car, and home insurance. Also they have great customer service. My experience has been so awesome."
We responded:
"Rosemary, Thank you so much for your loyal support since 2014 and for taking the time to share your experience. We’re thrilled to hear that LaTorya Street and Shacreama Johnson made the process of finding the right insurance stress-free and tailored to your needs. Our goal is to always provide knowledgeable and caring service and it means the world to us that you recognize that effort. We truly value you as a customer and look forward to continuing to meet your insurance needs. Latorya Street Street Insurance Agency, Inc."
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Diane Logan

February 3, 2025

5  out of  5
rating by Diane Logan
"Shacreama is very pleasant & helpful at all times !!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with Shacreama. Providing excellent customer service is our top priority, and it's always gratifying to know that our team members are making a difference. We will be sure to pass along your kind words to Shacreama. If you ever need any further assistance, please don't hesitate to reach out. We look forward to continuing to serve you! Best regards, LaTorya Street State Farm Insurance Agent"
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latrice earlie

January 31, 2025

5  out of  5
rating by latrice earlie
"They go above and beyond to help their customers. And to give you the answers you are seeking. To all of your concerns."
We responded:
"Thank you so much for your kind words! We truly appreciate your recognition of our dedication to providing excellence service. Going above and beyond for our customers and addressing all their concerns is what we strive for everyday. We look forward to continuing to serve you. Street Insurance Agency, Inc. "
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Leshorn Williams

January 28, 2025

5  out of  5
rating by Leshorn Williams
"Latoya Street- and the entire staff is awesome! Great group of individuals who are very helpful and polite."
We responded:
"Thank you so much for your 5-star review and kind words! We’re delighted to hear that you had a great experience working with Shacreama over the years. And no worries about the spelling-We appreciate the support and looking forward to continuing to assist you!"
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Roshonda Fletcher

January 28, 2025

5  out of  5
rating by Roshonda Fletcher
"I contacted the State Farm in Oak Park, I spoke with an agent under five minutes and got everything I needed completed. I recommended for quick service and good customer service."
We responded:
"Thank you, Roshonda! We’re thrilled to hear yo had such a quick and seamless experience. Your recommendation means a lot to us! "
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Carina Kearley

January 20, 2025

5  out of  5
rating by Carina Kearley
"Great service! Shacreama was ever responsive and helpful when I needed to update my new car coverage to my existing policy."
We responded:
"Thank you so much for your kind words Carina! We’re thrilled to hear Shacreama provided excellent service and was able to assist you with updating your coverage. We’re always here to help with all your insurance needs!"
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Shady Grady

January 15, 2025

5  out of  5
rating by Shady Grady
"Awesome team!"
We responded:
"Thank you for the 5-star review! We appreciate your support and look forward to serving you again. "
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Euniq Johnson

January 15, 2025

5  out of  5
rating by Euniq Johnson
"Mrs. Latorya is amazing she took her time and listened to all my needs and understood me. I want to say thank-you to her and her team for amazing customer service. Yay I’m apart of being a neighbor ! #"
We responded:
"Thank you so much, Euniq! It was a pleasure assisting you, and I’m so glad you felt heard and understood. We appreciate you being part of our Street Insurance family and look forward to continuing to provide you with great service. Welcome to the neighborhood! 😊"
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David Taylor

January 14, 2025

5  out of  5
rating by David Taylor
"I’ve had an exceptional experience with _LaTorya Street State Farm Insurance Agency! From the moment I reached out, her team was professional, knowledgeable, and genuinely caring. They took the time to explain all my coverage options, ensuring I chose the right policy for my needs. Anytime I’ve had questions or needed assistance, their customer service has been top-notch – responsive, friendly, and efficient. It’s rare to find a company that combines great products with outstanding service, but State Farm does just that. Highly recommend to anyone looking for reliable insurance and a team that truly cares about their customers!"
We responded:
"Thank you so much, David! We truly appreciate your kind words and are so glad to hear that you had an exceptional experience with us. Our team is committed to providing knowledgeable, friendly, and responsive service, and it means a lot to know we’ve met that standard for you. We’re always here whenever you need us-thank you for trusting Street Insurance Agency with your coverage! "
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Jacqueline Britton

January 14, 2025

5  out of  5
rating by Jacqueline Britton
"LaTorya and her team are always so professional and helpful. JB"
We responded:
"Thank you, JB! We truly appreciate your kind words and trust in our team. Providing professional and helpful service is always our priority, and we’re grateful for the opportunity to assist you. If you ever need anything we are here for you! —LaTorya & Team"
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Felicia Solebo-Rucker

January 10, 2025

5  out of  5
rating by Felicia Solebo-Rucker
"My agent is awesome she has the best staff. Shacreama has helped me tremendously on understanding my products, policies etc etc. She's thorough and really knows her stuff. Best customer service ever for the last 14 years. Keep up the great work. My family and I appreciate you. Thanks Felicia Solebo-Rucker"
We responded:
"Thank you so much, Felicia! We truly appreciate your kind words and are thrilled to hear that Shacreama and our team have been able to support you. Providing the best customer service and making sure you fully understand your policies is our top priority. We are always here for you! "
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Ricky Kelsey

January 7, 2025

5  out of  5
rating by Ricky Kelsey
"Pleasant!!!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. Your support and kind words means a lot and we look forward to serving you again in the future!"
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Davon Horn

December 31, 2024

5  out of  5
rating by Davon Horn
"I can’t say enough great things about Streets Insurance Agency! The customer service is truly exceptional. The agent was incredibly attentive and took the time to thoroughly understand my specific needs. They walked me through all the options and helped me find the perfect policy tailored just for me.What stood out most was how proactive they were in addressing my concerns and ensuring that every detail was taken care of. It’s clear they genuinely care about their customers and are committed to providing top-notch service."
We responded:
"Thank you Davon, for your amazing feedback! We are thrilled to hear you had such a great experience with us. Providing personalized and attentive service is always our top priority. We truly appreciate your trust and look forward to continuing to serve your insurance needs! "
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DaQuan Davis

December 28, 2024

5  out of  5
rating by DaQuan Davis
"Currently hold both home and auto policies with LaTorya. Although she and Shacrema are a small team, they always make sure to provide me with great care and service!"
We responded:
"Thank you so much for your kind words and trusting us with both your home and auto policies! We are grateful for having you as a client and are committed to continuing to provide you with the great care and service you deserve. Your support means everything to us! "
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Larenzo B

December 27, 2024

5  out of  5
rating by Larenzo B
"Has the best costumer service and gives the best advice."
We responded:
"Thank you so much Larenzo, for your kind words! We are thrilled to hear that you value our customer service and advice. It’s a pleasure to help, and we are grateful for your support. If you need anything, don’t hesitate to reach out!"
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Latrice Archer

November 1, 2024

5  out of  5
rating by Latrice Archer
"They’re very knowledgeable, friendly and professional. Each time I’ve had to call and ask questions about something, I’ve always been able to get an answer even if they had to call me back."
We responded:
"Thank you for the review, Latrice! We are happy to hear that our team was able to help you any questions you had. Your feedback is valuable to us and we appreciate the opportunity to work with you! We are always here for you!"
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DeeDee Jones

February 14, 2024

5  out of  5
rating by DeeDee Jones
"Great service."
We responded:
"Thank you for allowing us to provide you service! "
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darius canty

September 11, 2023

5  out of  5
rating by darius canty
"Outstanding Customer Service and Knowledgable Expertise."
We responded:
"Thank you for trusting us with your business! "
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Lenya Peters

January 26, 2023

5  out of  5
rating by Lenya Peters
"I would like to give Schrema at State Farm a Excellent Customer Service Review her customer service is rated #1she is always helpful and knowledgeable about her job. I give her 5 stars ⭐⭐⭐⭐⭐ She is great at her job."
We responded:
"Thank you for being a valued customer! "
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Danno's

January 20, 2023

5  out of  5
rating by Danno's
"Wonderful Profesional Services"
We responded:
"We appreciate your business! "
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margaret robertson

September 25, 2022

5  out of  5
rating by margaret robertson
"Listen very well to me"
We responded:
"We value our customer service."
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Tawanda Kirkland

July 11, 2022

5  out of  5
rating by Tawanda Kirkland
"Thank u alot..we need more people like u good customer service. Good attitude and patience.."
We responded:
"Thank you!"
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Teeaira Harper

June 14, 2022

5  out of  5
rating by Teeaira Harper
"I had questions about my policy, and Shacreama Johnson answered all of them in a timely manner. I also needed information renter insurance and she assisted me with that."
We responded:
"Thank you, Teeaira for the five-star rating! We’re honored to have you as a customer at our State Farm office two blocks west of Austin, Roosevelt and Taylor."